Hi everyone, I'm Ian. I live in Telford and work in retail at Currys. I am very passionate about technology - you could call me a computer geek! I enjoy reading about technology and also working with it - always keeping up to date on the latest news and trying to guess the next trend before it happens.
Sunday, 30 April 2017
Saturday, 29 April 2017
IS supporter Samata Ullah branded a “new and dangerous breed of terrorist"
A 34 year old man from Cardiff, Samata Ullah, who posted encryption training videos on a radical Islamic blog was a dangerous “cyber terrorist,” a court heard yesterday.
Friday, 28 April 2017
What the slowdown in Amazon's cloud growth means for Google and Microsoft
With Amazon Web Services' growth rate continuing to decline over successive quarters, what does this mean for its cloud rivalry with Microsoft and Google?
Office workers don’t appreciate the complexities facing IT staff
IT staff feel under-appreciated because office workers don't understand what they do, study shows
Many companies lack GDPR plan, PwC data shows
Many organisations around the world do not have a coherent plan to prepare for compliance with the EU’s new data protection laws
Facebook pledges to counteract government propaganda
Facebook has pledged to take action to stop governments exploiting its platform to influence opinion in other countries
CW500 video: Mark Lockton-Goddard, former interim CIO, Drax Group
Mark Lockton-Goddard, former interim CIO, Drax Group, speaks to Computer Weekly about cloud maturity
CW500 video: James Donkin, general manager, Ocado Technology
James Donkin, general manager, Ocado Technology, speaks to Computer Weekly about cloud maturity
Barclays to create 1,750 UK IT jobs over three years
Barclays bank is creating nearly 2,000 IT jobs at a delivery centre in north west England
Upload speeds an increasing concern for broadband users
Changing usage patterns and consumption habits mean that for many consumers, slow broadband upload speeds are as big a concern as slow download speeds, says survey
UBS reduces legacy dependence with Microsoft Azure
Swiss bank begins its strategy of moving core systems into the cloud
Microsoft chief reveals Azure upsell strategy
Azure competes with AWS on price as an IaaS, but Satya Nadella sees this as a way to get CIOs to buy higher-level services
Changing tracks: Examining VMware's evolving hybrid cloud strategy
The past 12 months have seen VMware apply a number of tweaks to its hybrid cloud strategy. Daniel Robinson takes a look at what these changes means for the company’s future and technology roadmap
Intel reports record first-quarter revenue
Company says growing demand for high-performance computing is driving growth for the business
Education key to reducing systems attacks, says university security manager
Central Lancashire University’s IT networks and security manager says educating users is key to avoiding cyber security flaws
Nordea strikes partnership with Swedish mobile payment startup
Nordic bank links up with payments startup in its latest fintech project
Thursday, 27 April 2017
Forge ahead with GDPR, says ICO
UK organisations cannot afford to lose the public’s trust in their ability to safeguard personal data and should be working to ensure they have that capability, says the Information Commissioner’s Office
Bring the cup home: mobile holds key to UK’s America’s Cup challenge
Computer Weekly visited the Land Rover BAR sailing team in Portsmouth to find out how mobile innovation may help bring the America’s Cup back to the UK for the first time since 1851
Backup testing: What to test, when to test, how often to test
We run the rule over what’s involved in backup testing in virtual and physical server environments, how often you should test and the key pitfalls to avoid
Case Study: How Swedish retailer Stayhard boosted sales online
Swedish retailer adopts cloud-based software to turn customer browsing into sales
Case study: Specsavers furthers digital transformation with single customer view
UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view
TSB launches first fruit of its owner’s proprietary system
TSB launches its first IT-based service built on its new core IT platform called Proteo
Security Think Tank: How one organisation’s incident can become everyone’s defence
How can organisations use red teaming to identify security gaps?
Wednesday, 26 April 2017
Cyber espionage up, but basic defences still down, DBIR shows
Organisations are still failing to address basic security issues and well-known attack methods, Verizon’s latest Data Breach Investigations Report reveals for a second year in a row
Dutch manufacturer turns to SDN to save 30% on network costs
Huisman, a Netherlands-based manufacturer of heavy construction equipment, has chosen Masergy to supply a hybrid WAN and SDN platform to connect multiple global locations
McAfee links Saudi Shamoon attacks
McAfee has published data showing the evolution of Shamoon malware campaigns as the company announces increased commitment to cyber threat research
Demo shows GPUs are more than simple accelerators
Graphics processor units have helped to accelerate a reservoir simulation program, showing that the technology could be applied to complex code
Research: Local councils urged against rushing to adopt cloud
An academic paper, profiling the cloud adoption journeys of three local councils, cautions public sector organisations from being pressured into adopting off-premise technologies before they are ready
Cloud-based IT services spending tops €1bn in Emea in first quarter
Demand for cloud-based IT services continues to grow in Europe, the Middle East and Africa, with spending exceeding €1bn in the first quarter of 2017
Globalisation creates Catch-22 for protectionists as India responds to threat of US visa clampdown
US government might have to negotiate with India before getting tough on its work visa regime
Hadoop-centric data science proves value at Danske Bank
Nordics bank Danske Bank has been using the Hortonworks distribution of Hadoop as a plank in its data science programme, which targets fraud, fills ATMs, and aims to combat customer delinquency
Accenture increasing Newcastle-based workforce
Accenture is expanding its operation in Newcastle with the addition of 60 recruits
Security Think Tank: Red teaming benefits to business can be profound
How can organisations use red teaming to identify security gaps?
SLAs being met but most fall short of ‘always on’ backup and restore needs
Veeam Availability Report finds most IT professionals think there is a gap between how fast they can restore data and their requirements to be an “always on” organisation
Next-generation processors block older Windows
The benefits of the latest generation of PCs will now only be available to those who run Windows 10
As HSCN transition begins, NHS trusts prepare to make the leap
NHS customers around the UK are starting to transition their networks from the decade-old N3 service to the new HSCN
Russian cyber espionage highlights need to improve email security
Security experts are advising political parties and businesses to pay more attention to email security after the latest revelations about a Russian cyber espionage group
How Oracle differentiates its IaaS against AWS
Cloud computing is changing both IT infrastructure and software development. We take a look at Oracle’s plans as it starts to compete with Amazon Web Services
Carrenza's US datacentre expansion plans help spend control firm get cloud compliant
Fourth, a customer of UK-based infrastructure-as-a-service (IaaS) provider Carrenza, explains how the firm’s decision to expand its US datacentre footprint has benefited its business
Danish defence minister accuses Russia of cyber espionage
Government officials in Denmark believe they have been under attack from Russia-based hackers
Tuesday, 25 April 2017
Cyber attackers are more ambitious than ever, Symantec warns
Cyber attackers displayed new levels of ambition in 2016, according to the latest threat report from security firm Symantec
Customer experience technology vital for CMO role
The changing technology landscape has reshaped the role of CMO to be not only a demand generator but also a revenue driver.
SAP Q1 2017 results: cloud revenue €906m, 5,800 customers for S/4
SAP has announced €5.29bn in first quarter 2017 revenue, of which €906m was for cloud subscription and support, 17% of the total. Supplier adds 400 S/4 Hana customer in quarter
Court grants Lauri Love appeal against extradition
Alleged hacker’s appeal court hearing will be the first major test of the UK’s forum bar, designed to protect vulnerable people from extradition
Pivot3 launches Acuity hyper-converged with NVMe flash and QoS
Acuity operating environment merges features inherited from NexGen acquisition and adds NVMe Accelerator nodes with flash as cache in front of main storage
MigSolv offers SME colocation clients way-in to public sector deals through Janet network
Norwich-based colocation provider embarks on technology tie-up with Janet's commercial arm to ensure clients have direct access to education sector network
UK trade department in New York to promote fintech firms
Group of financial technology firms taken to New York to show off their knowledge of regulatory compliance software
Huddle needs $5m equity injection or to find a buyer, as investment declaration deadline looms
Companies House documents reveal Huddle needs to raise $5m or more by the end of April or find a buyer to meet its financial obligations for the next 12 months
City University London launches undergraduate data science course after postgraduate success
Following the success of its postgraduate data science course, London university launches undergraduate programme
Storm clouds gather for US-EU Privacy Shield data deal
The European Parliament of Justice launches unprecedented criticism of Privacy Shield, while the Irish Court mulls future of binding corporate contracts
Security Think Tank: How to maximise the value or red team exercises
How can organisations use red teaming to identify security gaps?
Tips on how to get a Hana implementation off the ground
The confusion around SAP’s in-memory database is holding many customers back. We look at some of the approaches being taken to simplify implementation
Monday, 24 April 2017
One in eight people have suffered a healthcare data breach
A quarter of victims had their NI number compromised and 18% saw their biometric identifiers compromised, but most people trust healthcare providers with their data
Government must extend machine learning support across education and industry
The Royal Society believes the UK is well placed to make the most of machine learning, but it is early days and technical and policy issues need addressing
SAP board member talks Middle East investment
In an interview with Computer Weekly, SAP’s chief financial officer, Luka Mucic, talks up the significance of the UAE and wider Middle East region in terms of IT transformation
Gulf Air refreshes storage and server farm hardware with Dell EMC
Airline completes major project to revamp its storage infrastructure with Dell EMC technologies
Cancer researcher gets Nodeum LTFS tape NAS
Belgium-based OncoDNA replaces IBM tape library with flash-powered Nodeum LTFS to provide file access to backup and archive tapes at approaching nearline timescales
Research highlights cloud security complacency in organisations that ditch on-premise tech
Enterprise attitudes to cloud security are laid bare in the latest research report from Bitglass, and suggest more could be done to secure corporate data stored off-premise
Motorola brings big data digital evidence service to UK police forces
Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure
Consortium hopes to drive autonomous car from London to Oxford
The Centre for Connected and Autonomous Vehicles has awarded an £8.6m grant to back a consortium attempting the UK’s first Level 4 autonomous vehicle test run, to take place within the next two-and-a-half years
Cyber security centre of excellence to open at Cardiff University
Cardiff University and Airbus have launched the first centre of its kind in Europe to tackle cyber attacks on critical infrastructure
Security Think Tank: Red teaming can help businesses identify best security controls
How can organisations use red teaming to identify security gaps?
Danish bank group first to offer mobile payments with Dankort
A group of banks in Denmark are working together on a mobile payments service
Criminal Courts Review Commission appoints forensic accountants for Post Office IT system cases
Investigation into claims of miscarriages of justice in relation to a Post Office accounting system has appointed a forensic accountant firm
Collaboration is key to fighting cyber crime, say UK police
Cyber crime will be defeated only through collaboration, according to UK police, the Global Cyber Alliance, Cyber Defence Alliance and Verizon
Saturday, 22 April 2017
Friday, 21 April 2017
SQL Server 2017 makes Python a first-class citizen for analytics
Python is no outsider at Microsoft. It will ride with R as the company's SQL Server 2017 platform moves to its second CTP. Analytics is a big part of what is new.
Government puts up £23m a year for AI to boost UK economy
Business secretary Greg Clark announces Industrial Strategy Challenge Fund, committing more than £1bn over four years
Information security key to digital era business models
Security will become increasingly important as industries seek to collaborate and use each other’s capabilities to enable new business models, with the banking sector leading the way
Lack of risk taking could threaten British tech, says Level39’s head
Failing to take risks in the current climate of rapid change could act as a barrier for growth for British tech and businesses, according to head of Level39
Security Think Tank: How to get the best out of red team exercises
How can organisations use red teaming to identify security gaps?
UK likely to face national cyber emergency, says NCSC
The UK is likely to face a level-1 cyber attack at some point in the future, according to the National Cyber Security Centre (NCSC)
Research: OpenStack user satisfaction ratings drop, as adoption of the open source cloud rises
Use of OpenStack-powered clouds continues to grow across companies of all sizes, but customer satisfaction levels appear to have dropped, research shows
Thursday, 20 April 2017
How to ensure tech staff gain ‘essential soft skills’
Nottingham Trent University’s infrastructure services manager explains how she has made sure her technology team have the essential soft skills they need to support users
Camden open data platform aims to blaze trail across London
Camden council’s open data platform aims to enlist other London boroughs in a drive to be “world class”. The borough is home to leading lights of UK tech, including Google UK and BT Openreach
Mastercard integrates biometric technology into cards
MasterCard tests out biometric technology embedded into payment cards, with further trials in Europe planned
Emerging technologies: How can you cut through the noise?
Technology leaders need to focus the raw potential of emerging technology into a set of priorities with measurable, tangible business impacts
Dunkin' Donuts and Here Technologies join AWS cloud customer roll call
Companies have separately declared AWS to be their preferred infrastructure partner, as the cloud giant continues to make significant in-roads into the enterprise
Ofcom: Openreach must do more on duct and pole access
Ofcom releases more detailed proposals to enable CSPs to access Openreach’s national network infrastructure for fibre broadband roll out
Banks suffer average of 85 attempted serious cyber attacks a year, and one-third are successful
Banks face daily cyber attacks, many of which succeed in stealing data, research finds
Security Think Tank: Red teaming will benefit security mature organisations most
How can organisations use red teaming to identify security gaps?
People present the biggest challenge, say infosec professionals
More than 80% of security professionals identify people as the industry’s biggest challenge, but companies are becoming better prepared to deal with cyber breaches, a survey reveals
Interview: Lucas Watson, Chief Marketing & Sales Officer, Intuit
Lucas Watson, Chief Marketing & Sales Officer at Intuit, discusses the complex nature of their business and how they use content marketing along with the growing importance of marketing technology in the role of the CMO.
How tech teams can reduce LGBT+ university dropout
The number of students in the LGBT community who consider dropping out of university is higher than the average, but IT teams can make some small changes which will make a big difference to this figure
How to manage data analytics programmes and teams
Data analytics technology won’t deliver business value by itself – it needs to be deployed, and its users organised to deliver value
UK's first digital government head, Andrew Pinder, dies
Pinder was responsible for pushing the UK broadband agenda and starting the ball rolling on the digitisation of government services
Riverbed buys Xirrus to add wireless to SD-WAN line-up
Network performance technology supplier says acquisition will strengthen its software-defined network offering
InterContinental Hotel Group reveals extent of malware attack
Hotel group InterContinental (IHG) reveals that malware attempting to glean payment card details sat undetected on its network in the US for three months
Object storage services emerge as new cloud pricing battleground, claims 451 Research
IBM, Amazon, Google and others have all cut the price of their object storage services in recent months, suggesting the cloud price wars are entering a new phase, says 451 Research
Human interaction still key to cyber attacks, study reveals
An analysis of threats faced by organisations in the first quarter of 2017 reveals that cyber attackers still rely heavily on user interaction
Wednesday, 19 April 2017
IBM sales and profits down, but future focus areas see growth
IBM experiences another fall in sales, but it continues to sell more in areas that will make up its future business
Conflicting advice blurs cyber safety
Companies are being overloaded with information about cyber threats and complain of a lack of relevant advice
StorageOS goes to market with persistent Docker container storage
StorageOS is now available on the Docker marketplace with software product that manages stateful storage for containers, with advanced storage features such as data protection and encryption
Telefónica rolls out AI-based network management
Mobile operator tests Huawei’s SmartCare service operation centre to manage customer connections to its networks
Skype most popular communication channel for cyber criminals
The cyber criminal network is truly global and collaborative, making use of popular messaging services, a study has revealed
Equinix tops global colocation leader boards on coverage and connectivity grounds
Colocation giant Equinix emerges as the one to beat in Cloudscene’s inaugural rankings of globe’s biggest datacentre service providers
Trump’s clampdown on use of immigrant IT workers may have little impact
US president's latest executive order aims to reduce the number of immigrant IT workers in the country
Rebuild and revamp: Housing association on benefits of ditching its legacy, on-premise tech
Bournemouth Churches Housing Association (BCHA) explains how ditching its 15-year-old legacy IT system has led to an uptick in the responsiveness and levels of customer care it offers
Majority of open source has security flaws
Software audit highlights major security weaknesses across all open source software
How Dutch university quickly connected thousands of students to new learning management system
Dutch university TU Delft is replacing its legacy learning management system after 17 years
What to do first when hit by a cyber attack
Security consultant Gemma Moore looks at the actions organisations should take if they suspect they have suffered a cyber security incident
How Oracle tackles licensing discrepancies
The recent publication of court filings from a licence dispute case shows a catalogue of underhanded techniques the supplier used following an audit
Security Think Tank: A real world approach to security testing
How can organisations use red teaming to identify security gaps?
Robotic automation takes off in the Nordics
Software robots are rapidly automating traditionally manual tasks at enterprises across the Nordic region
Quantum upgrades to StorNext 6 with replication and app QoS
Quantum StorNext scale-out file system adds to cloud capability with granular replication that can operate one-to-one, one-to-many, plus provide storage QoS per application
Tuesday, 18 April 2017
How to attract more women into the Gulf tech sector
Organisations in the Middle East need to increase the number of women in their IT workforces
Security Think Tank: Time to look at red teaming?
How can organisations use red teaming to identify security gaps?
How cloud, IoT and mobile devices are driving demand for edge datacentres
The demand for edge datacentres and computing resources is steadily rising. Rene Millman takes a look at what's driving the trend
Microsoft underlines importance of keeping software updated
Microsoft has underlined the importance of keeping software up to date by confirming that no supported versions of its software are vulnerable to leaked NSA hacking tools
FDM uses gamification to make graduate recruitment process more inclusive
IT services firm uses Yellow Hook Reef game to make its graduate recruitment process more inclusive and enjoyable for candidates
Lloyds Bank tests biometric authentication from Microsoft
Banking group is trying out enterprise-grade biometric authentication for its online customers
Virtus Data Centres plots to expand Slough colocation footprint
Colocation provider sets out plans to expand its datacentre footprint in Slough, as demand for locally hosted cloud services grows
Kone brings elevator maintenance online with IBM Watson and Salesforce
Lift manufacturer is using sensors and artificial intelligence to support its maintenance staff
Almost 100% of retailers think IT is critical to store branches
Retailers are beginning to realise the role technology plays in the online and offline space, with a majority of retailers saying IT is essential to stores
UK businesses need to up cyber security with one in five hit by attacks
Big UK businesses are targeted by cyber attacks more heavily, but all need to improve cyber security with one in five UK firms falling victim in the past 12 months, a survey reveals
First MariaDB user conference hails renaissance of relational model
At its inaugural user conference in New York, MariaDB corporation leaders Michael Howard and Monty Widenius say the open source relational database model finds its moment beyond NoSQL phase
Monday, 17 April 2017
Friday, 14 April 2017
Thursday, 13 April 2017
Cloud, AI and security driving network monitoring industry
We explore the latest developments and trends in enterprise network monitoring and management
Enterprise adoption of encryption accelerating, study shows
Cloud adoption and escalating threats are accelerating adoption of encryption, a study has revealed
Interview: Chris Young, chief executive of McAfee
McAfee’s chief shares his views on Brexit, GDPR, encryption and his company’s new independence in an exclusive UK interview with Computer Weekly
Yelp deploys Splunk to improve data access
Yelp uses Splunk Enterprise in IT and across business services to help build revenue opportunities
Six key security weaknesses in industrial systems
Organisations should mitigate six key vulnerabilities in industrial control systems to reduce the risk of cyber attack, warns security firm FireEye
Wednesday, 12 April 2017
How to tune storage performance for different workloads
We run the rule over what’s needed to get the best storage performance for databases, virtual servers and desktops, web and email servers and analytics use cases
Commercial PC sales help to reverse IDC’s negative forecast
PC market defies experts by recording growth of 0.6% after five years of decline
Interview: Codecon – a platform for skills development through instant feedback
By providing programmers with instantaneous feedback, they are more likely to improve and develop the skills they’ll need for the corporate environment, says Codecon creator
Data breaches strip tens of millions off UK firms’ market value, study shows
Security experts say the fact that data breaches at FTSE 100 firms cost on average £120m in market value should be a wake-up call for boards to ensure they have an adequate cyber security strategy
Changing channels: How DevOps, shared infrastructure and smart hiring help ITV innovate
Tom Clark, head of Common Platform at ITV, explains how embracing agile thinking and shared infrastructure is helping the broadcaster stay one step ahead of its commercial competitors
Pure Storage launches FlashArray//X with NVMe drives
FlashArray//X has NVMe drives but end-to-end storage-to-host NVMe connectivity will have to wait for an NVMe-over-fabrics (NVMf) version planned for release later this year
Growth of hyperscale operators risks squeezing smaller players out of cloud, research warns
As the hold of the hyperscale datacentre operators on the wider cloud market tightens, Synergy Research Group looks at the impact their influence is having on the wider IT market
New-format Patch Tuesday reveals Office and Hyper-V flaws
Microsoft has changed the way it alerts Windows admins and has issued critical patches for Office and Hyper-V
Government must keep EU telecoms and broadband rules after Brexit
The Broadband Stakeholder Group has published a report on the future of the broadband and telecoms sector, urging the government not to lose touch with EU regulations after Brexit
Foreign cyber attackers may have targeted EU referendum
Cyber attacks may have targeted the EU referendum website in an attempt to influence the outcome, MPs have warned
How will the apprenticeship levy impact tech employers?
The government has changed the way apprenticeships are funded in the UK, but how will this affect the technology industry?
EU-backed fund to encourage data-sharing between startups and enterprises launches
Three-year project seeks to encourage enterprises to embark on information-sharing exercises with startups and SMEs to bolster data-led innovation
Tuesday, 11 April 2017
Security as a service on the rise in the UAE
Organisations in the United Arab Emirates are increasingly turning to security services
Middle East’s Uber-like service adopts facial recognition technology
Ride-hailing service is using facial recognition technology to reassure customers that drivers are authorised
Going mobile in Moscow: city digitisation the Russian way
Computer Weekly meets with Andrey Belozerov, strategy and innovations advisor to the CIO of Moscow, to learn how the city government is taking a joined-up approach to digitisation and smart city technology
‘Can do’ attitude of DevOps teams is driving cloud-first strategies
The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role
Thurrock Council latest to put gigabit broadband in public housing
Thurrock Council will fit out thousands of publicly owned properties with gigabit fibre-to-the-premises broadband
Europol and Brazil agree co-operation on cyber crime
Brazil, which has a significant and growing cyber crime problem both as the target of international attacks and the source of regional attacks, is set to work more closely with Europol to fight cross-border crime
Ofcom to readjust BT dark fibre pricing after error
Competition and Markets Authority rules in favour of appeal filed by TalkTalk relating to how much BT is allowed to charge other providers for buying dark fibre
Video will become ‘cash cow’ for telecoms providers, says Huawei
Video services have the potential to generate a lot of money for telcos, according to Huawei president of products and solutions Ryan Ding
Kelihos botnet downed after arrest of alleged kingpin
The US has led the takedown of the international botnet Kelihos after the arrest in Spain of the Russian believed to have operated the botnet since 2010
House of Fraser drops Oracle support to invest in multi-channel retail
IT departments need to cut costs to reinvest in new projects. House of Fraser’s has a multi-channel strategy and Oracle support wasn’t strategic
Monday, 10 April 2017
IAM a core building block for GDPR compliance
Identity and access management is key to enabling organisations to become compliant with the GDPR, increase security and improve customer relationships, according to a senior analyst at KuppingerCole
Spending forecast shows early signs of on-premise server demise
The datacentre equipment market appears to be indicating the long-term impact of cloud computing on server sales
Government outsourcing contracts to be extended due to Brexit
Government outsourcing contracts could be extended without renegotiation due to the civil service being overburdened with Brexit work
Slough and Maidenhead to light up 48km fibre broadband network
CityFibre starts work on a new Gigabit City project in Berkshire, connecting businesses in Slough and Maidenhead to an ultrafast fibre broadband network
The Graze journey: from pureplay to multi-channel
Health food retailer Graze began as an online subscription platform, but has used customer data to successfully cross the boundary into the physical retail space, says CEO Anthony Fletcher
Ninety-six more hours of strike action at Fujitsu in the UK
Fujitsu staff are on strike again in protest against job and pension cuts
Dallas city alarm hack raises fears over vital system security
Hackers have accessed the emergency alert system in Dallas in the largest breach of its kind, raising fears about the cyber security of critical infrastructure
Customer expectation is biggest problem for retail, says panel
As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts
Cloud increasingly part of the job for storage professionals
451 Group research finds storage professionals are less concerned with data growth than last year but increasingly likely to have to manage storage capacity in the cloud
Outsourcing service left Scottrade Bank customer data exposed
Mistake by outsourcing service provider left the details of 20,000 Scottrade Bank customers vulnerable to theft
Hana speeds up customer service for blinds maker
Hillarys Blinds switched its SAP CRM from Oracle to the Hana platform to optimise business processes
Sunday, 9 April 2017
Friday, 7 April 2017
Home Office U-turn over IR35 contractor classifications prompts IT project delay fears
IT project delays predicted at Home Office, following reports of last-minute departmental U-turn over contractors' IR35 status classifications
Most UK companies not prepared for service provider failures
UK businesses are ill-prepared for the impact on their business resulting from the failure of an IT of business process supplier
Cyber security fears are a barrier to fintech innovation
Survey shows most large financial services firms believe better visibility of cyber security controls within fintechs would improve prospects of partnering with them
How Game used data to transform store experience and drive personalisation
Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store
How an MSSP scaled up its security analysts' capacity
Irish-managed security services provider Smattech has increased its speed and capacity to analyse cyber attacks using IBM’s fledging cognitive computing technology
MEPs call for European Commission to reassess Privacy Shield
European parliamentarians have called for an immediate review of the Privacy Shield EU-US data transfer framework due to concerns about privacy protections being undermined in the US
City of London Wi-Fi project contract awarded
The City of London Corporation’s plans to cover the Square Mile with a free, public access Wi-Fi project are moving ahead at speed
Thursday, 6 April 2017
CIO interview: Richard Sharp, CTO, Shazam
We speak to the new chief technology officer at music discovery service Shazam about how to foster an innovation culture
Anti-trust complaints target Microsoft in the European Union
Microsoft comes under pressure as software suppliers raise market abuse complaints with the European Commission over bundling of Defender security software with Windows
IR35 reforms: Stakeholders warn of risk to public sector IT projects as contractors walk
With the IR35 reforms coming into force today, 6 April, contracting stakeholders warn of the widespread threat the changes pose to the delivery of public sector IT projects
Telenor launches IoT pilot in Norway
Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services
Research fires warning at banks over branch closures
Traditional retail banks cannot rely on customer loyalty if service levels drop as a result of branch closures and staff cuts
McAfee report reveals five challenges to cyber threat intelligence
McAfee Labs’ latest report details the challenges facing threat intelligence sharing efforts and reveals growing trends in malware, ransomware, mobile malware and other threats
Sweden’s Bisnode consolidates outsourced IT
Swedish firm Bisnode brings multiple IT services contracts under one roof
Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things
Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices
Wednesday, 5 April 2017
Middle East enterprises urged to embrace governance, risk and compliance
The enforcement of corporate governance issues is still variable throughout the Middle East and making a strong business case for investment in GRC can be a challenge.
Tablet loan service helps Emirates get round US device ban
Emirates is attempting to mitigate the impact of the laptop and tablet ban on flights travelling to the US by offering tablet loans to business and first class passengers
How to implement a low-power WAN to support the IoT
We explore the options and the implementation process for an LPWAN to support internet of things projects in the enterprise
Technology investments core to JP Morgan Chase success
US investment bank is reaping the benefits of its $9.5bn annual technology spend
Dutch IT companies introduce unlimited staff holidays
IT firms in The Netherlands are leading the way with strategies to give employees control of how much time they take off work
No More Ransom expands capacity
More organisations have joined an anti-ransomware cross-industry initiative, boosting its capacity to help victims of ransomware as attackers begin to focus on business targets
Ofcom plans to legalise narrowband mobile repeaters for UK consumers
Regulator launches consultation to give consumers legal access to their own narrowband repeaters to enhance mobile network access in their homes and vehicles
Chocolate maker Barry Callebaut gets sweet on cloud
Chocolate maker Barry Callebaut is increasingly using cloud-based apps to improve productivity and reduce costs
Northern Ireland schools to continue with Capita IT services
Two-year, £60m contract extension covers ICT services for 1,100 schools
How to apply DevOps practices to legacy IT
The one constant in legacy systems is that they can’t just be switched off. We find out how Ticketmaster has adapted its legacy IT to DevOps
More than half of broadband users experience service problems, says Which?
A study of residential broadband users has found a clear majority of people continue to experience disruption to their service
Nearly a quarter of security pros are blind to encrypted threats
A sizeable proportion of security professionals do not know how their organisation is addressing cyber threats hiding in encryption
AWS cloud dominance under growing threat from Google and Microsoft, says 451 Research
Latest Voice of the Enterprise report from 451 Research suggests competition in the IaaS market is hotting up, with Microsoft and Google posing a growing threat to AWS
Tuesday, 4 April 2017
DataWorks 17: Hortonworks promotes maturity of HDP upgrade
Hadoop distributor leads on an upgrade to its Hortonworks Data Platform at the DataWorks 2017 Summit in Munich
VMware to sell vCloud Air service and datacentre infrastructure to OVH
French IaaS challenger to take over the reins of global vCloud Air hybrid cloud service
Analytics, internet of things to drive data volumes to 163ZB by 2025
IDC study predicts consumers as creators of data will decline as the enterprise, analytics and “life critical” scenarios push total volumes to a tenfold increase by 2025
Chinese hacking group targeted firms though IT MSPs
Security researchers have uncovered a China-based cyber espionage campaign that targeted IT services firms and their customers, underlining the need for supply chain security
IT services 'mega-child' DXC takes first steps
The merger of CSC and HPE Services is complete and the new company will focus on digital transformation
Outsourced water market IT system up and running
England’s competitive water and sewage market is now in operation, underpinned by an IT system from CGI
Open Networking Summit expands collaboration around SDN and NFV
Standards bodies, suppliers, telecoms operators and academics gather in California for the annual SDN and NFV Open Networking Summit
AWS to open Nordic datacentre region in 2018
Cloud services giant outlines plans to open a datacentre region in Stockholm to offer Swedish cloud customers access to low latency network connections
Trump signs bill to repeal Obama-era internet privacy protections
US president Donald Trump approves the repeal of planned privacy protections, opening the way for ISPs to sell customer browsing data
Workers at least mentally prepared for robots to take over some of their work
One-fifth of workers are mentally prepared for technology to take over some of their roles, but employers must do more to support them
IR35 reforms: HMRC 'delays' blamed for last-minute public sector compliance panic
Public sector stakeholders claim the late release of HMRC's online tax status assessment tool and its supporting IR35 legislation is causing contractors to leave projects in their droves
McAfee re-established as independent cyber security firm
Intel has spun out its security division as independent firm McAfee, which says it is dedicated to enabling technology, people and organisations to work together
Monday, 3 April 2017
Less than 8% of retailers respond to customer queries across all channels
The omni-channel environment of the retail industry is raising customer service expectations, but very few retailers are responding to consumers on all of the channels they offer
Executive interview: Tolga Kurtoglu, CEO, Parc
Palo Alto Research Center – formerly Xerox Parc – is the home of the modern computer. We speak to its new CEO about innovation
Cloudian launches beefed-up Hyperstore 400 object storage box
Object store specialist packs nearly a TB into 4U of rackspace in appliances with S3 and file access aimed at service providers, media and video surveillance use cases
UK nuclear stations on terror alert for cyber attacks
The cyber security industry has been urged to co-operate with government to protect UK critical national infrastructure from cyber attacks.
WikiLeaks publishes code that could expose CIA hacking operations
The latest files published by WikiLeaks reveal techniques used by the CIA to hide its hacking tools, potentially making it possible to identify the agency’s hacking operations
Teradata Universe 17: IntelliFlex 2.0 vaunted as emblem of flexibility
At its Universe conference in Nice, Teredata announces an upgrade to its MPP IntelliFlex platform in line with what it says is a fresh flexibility towards customers
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