Monday, 3 April 2017
Less than 8% of retailers respond to customer queries across all channels
The omni-channel environment of the retail industry is raising customer service expectations, but very few retailers are responding to consumers on all of the channels they offer
Executive interview: Tolga Kurtoglu, CEO, Parc
Palo Alto Research Center – formerly Xerox Parc – is the home of the modern computer. We speak to its new CEO about innovation
Cloudian launches beefed-up Hyperstore 400 object storage box
Object store specialist packs nearly a TB into 4U of rackspace in appliances with S3 and file access aimed at service providers, media and video surveillance use cases
UK nuclear stations on terror alert for cyber attacks
The cyber security industry has been urged to co-operate with government to protect UK critical national infrastructure from cyber attacks.
WikiLeaks publishes code that could expose CIA hacking operations
The latest files published by WikiLeaks reveal techniques used by the CIA to hide its hacking tools, potentially making it possible to identify the agency’s hacking operations
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