Hi everyone, I'm Ian.
I live in Telford and work in retail at Currys. I am very passionate about technology - you could call me a computer geek! I enjoy reading about technology and also working with it - always keeping up to date on the latest news and trying to guess the next trend before it happens.
Wednesday, 7 June 2017
Three execs discuss using -- not abusing -- customer contact channels
Customer contact channels offer many potential touchpoints, but customers don't want to hear from you that often. Three executives share strategies for balanced customer contacts.
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