Hi everyone, I'm Ian.
I live in Telford and work in retail at Currys. I am very passionate about technology - you could call me a computer geek! I enjoy reading about technology and also working with it - always keeping up to date on the latest news and trying to guess the next trend before it happens.
Monday, 15 January 2018
IT service management effectiveness hampered by lack of metrics
A disconnect between IT service managers and the rest of the business is having a negative impact on IT’s reputation
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